Make a Return

For whatever reason you wish to return our product, we want to give you a seamless experience. Our goal is to get you better, not sell you something and leave you be. Try JOONI risk-free, and if you don't like, just let us know and we will take it from there. Just email hello@tryjooni.com asking for a refund.

We have a 365-day 100% money back guarantee. To be eligible for a refund, your last order must be within 365 days from the purchase date and your product must be shipped back. Only your most recent order qualifies for a refund (not all orders over time).